Holiday cottage, Rye, East Sussex
Thomas House - Great Location
"Thomas House lived up to antique charm - and Rye is fabulous olde-worlde England. be aware that it is extremely popular, so throngs with tourists during peak season, and parking is both a nightmare and expensive. Thomas house was charming and very comfortable. However, there were a few things that would made our stay more comfortable - some basic customer service or inclusions that we would have made a good stay so much more pleasant. The list of inclusions did not provide information on what cooking facilities were available - there is no standard hotplate or cooker - just an auger with no temperature controls that we found temperamental on arrival - but grew accustomed too by the time we left. The microwave was also a convection - oven but it was nightmare to use as unfamiliar with the controls. There is a plain expectation that you have all your meals out - there was lack of some basic equipment such as a colander or a vegetable knife - and there were either no or enough for one serve of supplies such as binbags, washing up liquid, dishwasher tablets, tea or coffee or sugar and milk. For the cost this seemed "thrifty" and not very welcoming...... The 2nd floor toilet takes about 1 hour to fill the cistern, so flushing is an issue - and the second toilet on the 3rd floor also was temperamental (I think it has an extremely noisy macerater). Despite these challenges - we thoroughly enjoyed the cottage quirky charm and comforts, and felt privileged to be temporary custodians. At this high season price, a few welcoming touches would have made for less sour grapes. I would only recommend this property to others where price is not an issue and you understand what you are getting."
Firstly thank you for posting a review for Thomas House. We are sorry that you didn't get in touch regarding your niggles whilst staying, as then we could have rectified anything that you were unhappy with. Firstly the cottage should have been stocked with basic supplies & sadly this was human error by the housekeepers who prepared the property for your arrival. Thankfully they did a great job with cleaning before your visit, with top marks for cleanliness. We do clearly state in our web description that the property has an Aga & convection microwave and the instructions manual is available to read through to help if you are unfamiliar with the settings. We note you did find this, so hopefully it helped. As Thomas House is considered to be one of the oldest properties in Rye, it does have some quirky features and plumbing is one of them. The owner is going to see if there is anyway the toilet systems can be improved but thankfully they did work, just a little slower than a brand new property. Although you experienced problems with parking, most people find the ample choice of car parks in Rye, no trouble at all when staying at Thomas House. Good news though for any future guests, is that the owner has managed to procure a garage close by and will be offering this for future parking. All feedback is always appreciated and the only way we can improve and maintain our high standards.
Lovely character cottage in central Rye
"Lovely old cottage with lots of character in the centre of Rye. More than enough room for our 2 families to stay over Easter. Couple of bumps on the low ceiling beams but we soon learned to duck! Very welcoming with a bowlful of satsumas, a packet of chocolate eggs and a bottle of milk in the fridge for our arrival. The small paved garden was perfect for an Easter egg hunt. Altogether a great holiday home and can't wait to come back again. "
Four nights in Thomas House, Rye
"Thomas House is a lovely property, sensitively restored and in a great location in Rye, 30second walk to the high street and all the bars and shops. There were a few finishing touches missing like lamp shades on the top floor in the bedroom, and sone of the old oak window frames had a few cobwebs, but overall we were very pleased with the accommodation. The customer service by Amberley House was excellent, information provided before the tip such as directions and instructions etc, and they also posted me a shirt i had left behind in the house after checking out."
We are so glad you & your family enjoyed all the charms that a stay in Thomas House offers & that you found the location super for exploring Rye. We pride ourselves on our customer service, so thank you for top marks. Glad your shirt arrived safely. We hope you choose to stay with us again in the near future.
A great stay in a very nice house right in the middle of Rye
"We have just returned from a few days in Thomas House and I have to say that we had a great time. The property is right in the middle of the town which allows for easy access to the great restaurants and sites within Rye. The location also allowed ease of access to other activities and sights within the area."
"As an interior designer i was pleasantly surprised! This 14th Century house has been restored and furnished to a high standard. We stayed with a group of six adults and the house was just big enough and we enjoyed every wonky stair, doorway and floorboard. It was truly picture perfect. We will definitely return. Access for elderly to the upstairs can be an issue. I would recommend a blind or curtain at the front of the house. I would also like to know if the owner has any more holiday homes as we would be very interested? "
"Thomas House was lovely, and we really enjoyed staying there, such a beautiful house. The only thing i'd say is the white carpets through out, especially at the front door is a little nerve racking, also the kitchen could definitely be better equipped with utensils. The heating seemed to be tricky, never quite on in the evenings. Larger bins inclu. recycling and clearer instructions on waste disposal would be good!"
Thank you for your feedback and drawing our attention to areas that we can easily address. You were only our second guests at Thomas House and your comments will help greatly improve the visitor experience. Although there was information in the welcome folder regarding the refuse & recycling we agree that a separate, clearer document in the kitchen would prove helpful. So glad you found the house lovely and we hope you choose to visit again.
Our 14th Century Christmas in Rye!
"Our Christmas stay in Thomas House with our family was a fantastic one. We loved every festive minute, in this beautifully restored, charming, and quirky house (the oldest house in Rye) with its beamed walls and ceilings, uneven bedroom floors (!) and narrow stairs. Wonderful. We walked the cobbled streets amongst amazing period houses, stunning churches and fabulous hotels and nearby pubs. There's such history here. Thomas House is located in the centre of Rye and ideally located for everything - especially The Mermaid Inn, Lamb House (NT), and the town centre - which are only yards away! A very memorable stay for us, and would certainly recommend the house and the town!"
You enter straight into a hallway with large cupboards for hanging coats and storing shoes. From the hallway you can go one of two ways. Into the TV snug with its turquoise walls and gentleman’s club feel or into the lounge with comfy sofas and large inglenook fireplace with woodburning stove. From both rooms you can enter the family kitchen/diner with table and chairs to seat six guests, ample cupboard storage, Aga, dishwasher, combination oven/microwave - a real home from home. From the kitchen there is a door to the enclosed garden, which is set over two levels. The top level being a great place for outside dining or just enjoying your morning coffee.
Stairs lead up to the first floor bedrooms, one double bedroom and one twin bedroom with a double bed and single bed. The bedrooms are connected with a shared dressing room and on this floor you have a separate WC and a bathroom with bath and overhead shower and wash basin. In one of the many inglenooks on the landing you will find a washer/dryer for your holiday laundry needs. Stairs lead up to a further floor where you will find a large bathroom, with bath, wash basin and WC and another double bedroom. From the window you have lovely views over Rye and to the rear of the famous Mermaid Inn.
Duck down duvets and pillows, Egyptian cotton sheets and thick cotton towels are provided, although anti-allergenic ones are also available.
The owner has tried to think of everything to make your stay comfortable by providing 2 DAB radios, one with Bluetooth capabilities, WiFi and Netflix TV viewing but still retaining the charm that one would expect when staying in such an unique property.
As the property was built back in the 1400’s, it does have some quirky traits - wonky, uneven floors, narrow staircases and low beams in places, so care is needed in order to avoid bumping heads, but I’m sure you will agree it's all worth it to stay in such a unique property in the heart of Rye Citadel.
As with most Rye properties parking is not available at Thomas House but you can park and unload outside the property and then park your car in one of the many car parks close by.
Always a good start to any visit to Rye is the town’s Heritage Centre. Here you can watch the Town Model's 'Sound and Light' show, which goes into detail about the history and the colourful past of Rye and it's inhabitants, or wander upstairs and play the ‘Old Penny Pier Machines’ and giggle at the ‘Laughing Sailor”. If antiques interest you, then visit the Strand Quay where you can try your hand at bartering and grab yourself a bargain! Rye benefits from a good selection of independent boutiques and coffee/tea shops, to enjoy at your leisure.
The town of Winchelsea is a 10 minute drive away and, like Rye, has a rich history and links to the days of smugglers. One of the many cellar tours that take place during the year, is a worthy visit and a chance to see parts of the town that are not normally on show. With far reaching views over the marshes and out to sea, it really is a pleasant way to spend a few hours and for the keen walkers the chance to pick up the 1066 route.
Just 10 minutes drive away is the Rye Harbour Nature Reserve, where you can walk along the sea wall and out on to the marshes to enjoy the flora and fauna. You can choose to walk out to Camber Castle, originally located on a shingle spit and where once it protected the towns of Rye and Winchelsea before the sea receded. Although no longer open to visitors, it is still a striking landmark worth a visit. The beach of Camber Sands is just a three mile drive away and has miles of sandy beach and dunes to explore.
The towns of Hastings and Ashford are around a 30 minute drive away and here you can get mainline trains to London if you wish to explore the capital for a day. If you would like to take a day trip to the continent, the Eurostar can be picked up from Ashford International Station and trains to Paris, Lille and Bruges are available. Alternatively, the ferries run from Dover, just 45 minutes away or the Channel Tunnel from Folkestone, a 45 minute drive.
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